Privacy Policy for HealingHydration.com
Effective Date: October 19, 2024
At Healing Hydration (“we,” “our,” or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit and interact with our website, HealingHydration.com (the “Website”), and your rights regarding your personal information under the General Data Protection Regulation (GDPR) and other applicable laws.
1. Data We Collect
We may collect and process the following categories of personal data:
1.1 Information You Provide:
- Contact Information: When you contact us via forms, subscribe to our newsletter, or make a purchase, we collect your name, email address (e.g., degalvan2033@gmail.com), and shipping/billing addresses.
- Payment Information: For processing transactions, we may collect your payment details (processed securely by third-party payment processors).
- Account Information: If you create an account on the Website, we may collect your username, password, and preferences.
- Correspondence: If you contact us by email, phone, or social media, we may retain records of that correspondence.
1.2 Automatically Collected Information:
- Usage Data: We collect information on how you interact with the Website, such as your IP address, browser type, device information, and browsing history through cookies and similar tracking technologies.
- Cookies: We use cookies to collect data for Website functionality, analytics, and marketing purposes. For more details, please see our Cookie Policy.
2. How We Use Your Data
We use your personal data for the following purposes:
- To Fulfill Orders: We use your contact and payment information to process your orders and deliver your purchases.
- Customer Support: To respond to inquiries, requests, or concerns you may have.
- Marketing: With your consent, we may send you promotional offers, updates, and newsletters about our products and services.
- Website Improvement: To analyze Website usage, improve user experience, and optimize our services based on usage patterns.
- Legal Compliance: To comply with legal obligations, such as tax regulations and regulatory reporting.
3. Legal Basis for Processing Your Data
We process your personal data under the following legal bases:
- Consent: When you subscribe to our newsletter or agree to our cookie usage.
- Contractual Obligation: To process your orders and fulfill contracts with you.
- Legitimate Interest: To maintain and improve our services, prevent fraud, or respond to your inquiries.
- Legal Obligation: To comply with applicable laws and regulatory requirements.
4. How We Share Your Data
We do not sell your personal data to third parties. However, we may share your data in the following circumstances:
- Service Providers: We use trusted third parties to assist us with payment processing, shipping, email communications, and Website analytics. These third parties process your data only for specific purposes and are subject to contractual obligations to keep your information secure and confidential.
- Legal Requirements: We may disclose your data to law enforcement or government authorities where required to comply with legal obligations or to protect our legal interests.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your data may be transferred to the new entity.
5. Data Storage & Security
We are committed to protecting your personal data. We implement appropriate security measures, including encryption, firewalls, and access controls, to protect your information from unauthorized access, loss, or disclosure.
- Data Retention: We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law (e.g., for tax purposes). Afterward, your data will be securely deleted or anonymized.
6. Your Rights Under GDPR
Under GDPR, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data in certain circumstances.
- Right to Restrict Processing: You can ask us to restrict the processing of your data if you contest its accuracy or oppose its processing.
- Right to Data Portability: You can request that we provide your data in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to processing based on our legitimate interests, including direct marketing.
- Right to Withdraw Consent: If you have provided consent to the processing of your personal data, you can withdraw it at any time.
To exercise these rights, contact us at degalvan2033@gmail.com. We will respond to your request within one month, as required by GDPR.
7. International Data Transfers
If you are located outside the United States, please note that your personal data may be transferred to and stored on servers located in the U.S. By using our services, you consent to such transfers, provided that we ensure adequate protection for your data.
8. Third-Party Links
Our Website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or the content of these external sites. We encourage you to review their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and we will notify you by email if there are significant changes.
10. Contact Information
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:
Healing Hydration
2948 Burbank Dr.
Email: degalvan2033@gmail.com
Date: October 19, 2024
This privacy policy complies with the GDPR and aims to ensure that your privacy and personal data are protected.